NHTSA Complaint #10477428 — 2004 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10477428
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	September 15, 2006
Date Filed	September 28, 2012
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE EXHIBITED AN ABNORMAL CLUNKING NOISE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE MOTOR MOUNT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES AND THE MOTOR MOUNT WAS REPLACED THREE ADDITIONAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

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