NHTSA Complaint #10477317 — 2011 NISSAN ROGUE

TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE FELT A VIBRATION THROUGHOUT THE ENTIRE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE ORIGINAL MECHANIC STATED THAT THERE WAS SOMETHING WRONG BUT HE WASN'T SURE WHAT THE FAILURE WAS EXACTLY. THE MASTER MECHANIC CONTACTED THE MANUFACTURER, WHO ADVISED THAT THE VIBRATION WAS NORMAL. THE MANUFACTURER WAS THEN CONTACTED BY THE OWNER AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE, WHO ALSO STATED THAT THE VIBRATION WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 28,000.