NHTSA Complaint #11676470 — 2011 NISSAN ROGUE

Subject: Urgent Safety Issue: Car Doors Locking While in Park and Running Date: [XXX] To Whom It May Concern, I am writing to report a serious safety concern I experienced today with my vehicle. While my car was parked in my driveway and running, the doors automatically locked, locking me out of the vehicle. There is no auto-lock button enabled in the car or on my remote, and due to a previously replaced battery, the key fob no longer functions properly—I must manually insert the key into the ignition. This is extremely concerning because the vehicle should not automatically lock while it is running and in park. Had I not had a spare key available, I would have been completely locked out of my running vehicle. This is a manufacturer safety issue that needs to be addressed immediately. I cannot risk being locked out of my car in a different location or under more critical circumstances. I am requesting a thorough inspection and resolution of this malfunction to ensure it does not happen again. Please advise on the next steps to get this fixed as soon as possible. Sincerely, [XXX] [XXX] Nissan, Rogue, 2011 [VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)