NHTSA Complaint #11596457 — 2011 NISSAN ROGUE

I am the 2nd owner of a 2011 Nissan Rogue purchased in 2016. I have had four problems with the vehicle, the major one being the transmission that will not cool and overheats as soon as the temperature goes up. With the most recent heat wave, I have experienced no power going to the wheels. I had no power steering and had to push my car off the road with a friend with in the car. I also experienced a short in the system where it had no power at all and seemed to have no battery power, it clearly is an electrical short. The fourth issue is the passenger seat airbag. I have never received any notice from Nissan about any of these issues since I purchased the car used in 2016. When I called today, I was told that there were no recalls on my car and hung up on by Nissan America. I clearly saw four recalls that had been issued over the years on all four of these issues. I drive for the elderly, homeless, homebound and other persons in need in my community and have done so since I was 14 years old. I am a good citizen and have gone out of my way to try to make things right and just for all people. I am appalled at the conduct and behavior that I received on the phone today. I understand that my car is older but I would have returned my car for service if I had received a recall of which I received none. I know for fact that the recall for the transmission came out in 2016 and should have covered my car. I cannot take care of the people and continue with what I do in my community without a working car. I cannot afford a new car and surely do not deserve such disrespect.