NHTSA Complaint #10475572 — 2005 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10475572
Vehicle	2005 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 6, 2010
Date Filed	September 17, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WE PURCHASED A BRAND NEW 2005 FORD EXPLORER AND HAVE KEPT THE MAINTENANCE ON IT. WHEN THE TEMPERATURE CONTROL IS TURNED TO THE WARM/HOT (RED) POSITION OR THE A/C UNIT IS TURNED ON, WE NOTICED A THUMPING NOISE OVER THE YEARS. WITHIN THE LAST COUPLE MONTHS, THE THUMPING SOUND HAS BECOME PROGRESSIVELY STRONGER (AS IF SOMEONE WAS PHYSICALLY PUNCHING THROUGH MY DASHBOARD/GLOVE COMPARTMENT), CAUSING MY HEATING/COOLING SYSTEM TO BE INOPERABLE. A RECALL NEEDS TO BE ISSUED TO REPAIR THE HEATING/COOLING SYSTEM AS A MANUFACTURER DEFECT AND SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER TO FIX. THERE HAVE BEEN SEVERAL COMPLAINTS THAT HAVE BEEN FILED ONLINE ALONG WITH COMPLAINTS FROM OTHER FORD OWNERS THAT WE KNOW. *TR

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