NHTSA Complaint #10424132 — 2005 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10424132
Vehicle	2005 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 4, 2011
Date Filed	September 7, 2011
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS DRIVING HOME AND THE CAR DIED. AAA TOWED THE CAR TO MY REPAIR SHOP. MY MECHANIC SAID THAT THE TIMING CHAIN OR CHAINS (THERE ARE 5 AND THE ENGINE HAS TO COME OUT TO REPLACE THE REAR CHAIN) BROKE AND THE PISTONS HIT AND BENT THE VALVES. (ENGINE SHOT). I RELIGIOUSLY CHANGE THE OIL WITH SYNTHETIC EVERY 3-4000 MILES. THIS IS A DEFECT THAT FORD IS HIDING- THERE ARE COMPLAINTS GALORE ON THE INTERNET. I SPOKE TO [XXX] AT FORD CONSUMER IN MAHWAH, NJ AND GOT NOWHERE. PLEASE HELP, I CANNOT AFFORD A NEW ENGINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B). *TR

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