NHTSA Complaint #10474243 — 2004 FORD EXPLORER VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10474243
Vehicle	2004 FORD EXPLORER
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	September 1, 2012
Date Filed	September 7, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I HAD TO HAVE THE HEATER BLEND DOOR REPLACED ON MY FORD EXPLORER. THE COST WAS OVER $1000.00. THE ENTIRE DASHBOARD HAD TO BE REMOVED. I KNOW THAT A TSB WAS ISSUED BY FORD ON THIS PROBLEM,MANY OWNERS HAVE HAD THE SAME PROBLEM AS I DID. THIS IS AN ENGINEERING/MANUFACTURING DEFECT THAT IS NOT ONLY COSTLY TO REPAIR,BUT IN MY OPINION CAN CAUSE THE WINDSHIELD TO FOG UP WHILE DRIVING BECAUSE YOU CAN NOT CONTROL THE HEATER FUNCTION. THIS CAN LEAD TO A POOR OR NON VISIBILITY SITUATION AND COULD CAUSE AN ACCIDENT. PLEASE LOOK INTO THIS PROBLEM TO AVOID ANY POSSIBLE ACCIDENTS. I HAVE READ NUMEROUS REPORTS FROM OTHER OWNERS ONLINE REGARDING THIS PROBLEM.PLEASE CONTACT FORD ABOUT THIS POTENTIALLY HAZARDOUS PROBLEM AND ISSUE A RECALL NOTICE. THE BLEND DOOR IS NOT STRONG ENOUGH TO WITHSTAND THE BLOWERS AIR PRESSURE. THANK YOU FOR YOUR HELP IN THIS MATTER. *TR

Related Complaints for the 2004 FORD EXPLORER

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#10447269 — February 9, 2012 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT HEAT NO LONGER FLOWED THROUGH THE VENTS AND SHE WA...

#10289464 — October 23, 2009 — TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE GLASS FOR THE REAR LIFT GATE HAS DEVELOPED CRACKS IN IT. THE REAR DEFRO...

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