NHTSA Complaint #10289464 — 2004 FORD EXPLORER VISIBILITY:GLASS, SIDE/REAR

Complaint Details

ODI Number	10289464
Vehicle	2004 FORD EXPLORER
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	April 12, 2009
Date Filed	October 23, 2009
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE GLASS FOR THE REAR LIFT GATE HAS DEVELOPED CRACKS IN IT. THE REAR DEFROSTER WAS ALSO INOPERATIVE. HE NOTIFIED THE DEALER, AND A TECHNICIAN STATED THAT IT WOULD COST $500.00 TO REPLACE THE COMPONENT. THE TECHNICIAN ALSO ADDED THAT THEY WERE AWARE OF THE FAILURE. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. HE HAS PICTURES OF MULTIPLE VEHICLES WITH THE SAME MODEL TYPE, INCLUDING HIS VEHICLE, WITH IDENTICAL FAILURES. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 65,000.

Related Complaints for the 2004 FORD EXPLORER

Other VISIBILITY:GLASS, SIDE/REAR Complaints

#10682231 — February 9, 2015 — WHILE CLOSING THE REAR WINDOW GLASS HATCH THE DRIVER SIDE HINGE BROKE ALLOWING THE WINDOW TO FALL OUT ON THAT SIDE. ...

#10667027 — December 18, 2014 — LEAVING WORK AT END OF DAY, PULLED OUT OF PARKING SPACE AND REAR GLASS SHATTERED. THE EDGES OF THE BACK HATCH PULLED ...

#10618786 — August 4, 2014 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT AFTER OPENING THE REAR GLASS LIFT GATE WINDOW, THE...

#10608317 — July 5, 2014 — UPON OPENING THE REAR GLASS HATCH, THE PASSENGER SIDE OF THE HINGE BROKE WHEN FULLY OPEN AND THE WINDOW FELL DOWN, H...

#10574390 — March 24, 2014 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE GLASS UNEXPECTEDLY SHATTERED WIT...

Recent Complaints for the 2004 FORD EXPLORER

#11591062 — SERVICE BRAKES — May 28, 2024 — on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...

#11570989 — FUEL/PROPULSION SYSTEM — February 9, 2024 — I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...

#11533148 — FUEL/PROPULSION SYSTEM — July 19, 2023 — Smoke for a good 5 mins under the hood oil leeking

#11518469 — ENGINE — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11518469 — FUEL/PROPULSION SYSTEM — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...