NHTSA Complaint #10682231 — 2004 FORD EXPLORER VISIBILITY:GLASS, SIDE/REAR

Complaint Details

ODI Number	10682231
Vehicle	2004 FORD EXPLORER
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	February 9, 2015
Date Filed	February 9, 2015
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

WHILE CLOSING THE REAR WINDOW GLASS HATCH THE DRIVER SIDE HINGE BROKE ALLOWING THE WINDOW TO FALL OUT ON THAT SIDE. THE REAR GLASS HATCH WINDOW IS HEAVY AND COULD HAVE EASILY BROKEN THE HINGE SIDE ALLOWING THE GLASS TO FALL OFF THE VEHICLE. A PREVIOUS FORD RECALL ON THE VERY SAME COMPONENT COVERED VEHICLES UP TO 2003. THE EXACT SAME PROBLEM IS OCCURRING TO THIS 2004 VEHICLE. CONTACTED FORD AND THEY ARE NOT WILLING TO HELP OWNERS OUT. HAD THE VEHICLE BEEN TRAVELING AT HIGHWAY SPEEDS AND THE HINGE LET GO, THERE WOULD BE A VERY HIGH PROBABILITY OF PROPERTY DAMAGE AND A VERY HIGH PROBABILITY OF PERSONAL INJURY TO OTHERS ON THE ROAD. *TR

Related Complaints for the 2004 FORD EXPLORER

Other VISIBILITY:GLASS, SIDE/REAR Complaints

#10667027 — December 18, 2014 — LEAVING WORK AT END OF DAY, PULLED OUT OF PARKING SPACE AND REAR GLASS SHATTERED. THE EDGES OF THE BACK HATCH PULLED ...

#10618786 — August 4, 2014 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT AFTER OPENING THE REAR GLASS LIFT GATE WINDOW, THE...

#10608317 — July 5, 2014 — UPON OPENING THE REAR GLASS HATCH, THE PASSENGER SIDE OF THE HINGE BROKE WHEN FULLY OPEN AND THE WINDOW FELL DOWN, H...

#10574390 — March 24, 2014 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE GLASS UNEXPECTEDLY SHATTERED WIT...

#10507533 — April 8, 2013 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT NONE OF THE WINDOWS WERE ABLE TO BE OPENED WHEN EN...

Recent Complaints for the 2004 FORD EXPLORER

#11591062 — SERVICE BRAKES — May 28, 2024 — on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...

#11570989 — FUEL/PROPULSION SYSTEM — February 9, 2024 — I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...

#11533148 — FUEL/PROPULSION SYSTEM — July 19, 2023 — Smoke for a good 5 mins under the hood oil leeking

#11518469 — ENGINE — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11518469 — FUEL/PROPULSION SYSTEM — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...