NHTSA Complaint #10447269 — 2004 FORD EXPLORER VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10447269
Vehicle	2004 FORD EXPLORER
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	February 6, 2012
Date Filed	February 9, 2012
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT HEAT NO LONGER FLOWED THROUGH THE VENTS AND SHE WAS UNABLE TO DEFROST THE WINDSHIELD. AS A RESULT, HER VISION WAS OBSTRUCTED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED HER THAT THE BLEND DOOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 36,000. THE VIN WAS UNAVAILABLE.

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#10474243 — September 7, 2012 — I HAD TO HAVE THE HEATER BLEND DOOR REPLACED ON MY FORD EXPLORER. THE COST WAS OVER $1000.00. THE ENTIRE DASHBOARD HA...

#10289464 — October 23, 2009 — TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE GLASS FOR THE REAR LIFT GATE HAS DEVELOPED CRACKS IN IT. THE REAR DEFRO...

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