NHTSA Complaint #10473683 — 2007 MERCURY MOUNTAINEER POWER TRAIN

Complaint Details

ODI Number	10473683
Vehicle	2007 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	September 3, 2012
Date Filed	September 4, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WE BOUGHT THE CAR 2 YEARS AGO AND A FEW MONTHS AFTER WE HAVE PURCHASED IT, IT STARTED TO ACT UP. WHEN WE PULL THE SHIFT GEAR TO REVERSED, IT JERKS REAL BAD AS IF WE WERE REAR ENDED. A FEW TIMES, THE SHIFT GEAR WOULD BE STUCK. WE COULD NOT PULL THE SHIFTER DOWN TO REVERSE FROM PARK. IT NORMALLY TAKES US AN HOUR SO TO DO IT BUT TONIGHT, IT WAS WORST. WE WERE STUCK ON PARK...FINALLY AFTER AN HOUR, WE WERE ABLE TO PULL IT FROM PARK AND ONTO REVERSE FROM THE GARAGE. ONLY THIS TIME REVERSE WAS PARK, NEUTRAL WAS REVERSE, DRIVE WAS NEUTRAL AND 3 WAS DRIVE. IT WAS SO FRUSTRATING....AND TO TOP THAT OFF, MY HUSBAND AND I BOTH GOT INTO A HEATED ARGUMENT OVER THIS STUPID CAR!! WE STILL CANNOT GET IT FIXED BECAUSE WE DON'T HAVE THE MONEY!!! *TR

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