NHTSA Complaint #10472461 — 2000 FORD WINDSTAR

ON 8/12/12 AS I WAS DRIVING TO NEW YORK I NOTICE THAT EVERY TIME THERE IS A WEIGHT TRANSFER I HEARD A CLUNKING SOUND ON THE RIGHT FRONT, AFTER RETURNING TO NEW JERSEY I TOOK THE VEHICLE TO SEARS AUTO TO HAVE IT CHECK OUT AND WAS TOLD AND SHOWN THE DEFECT WAS WITH THE FRAME WORK WHICH A RECALL WAS DONE FOR IN 2011. THE REPAIR THAT THE DID IN 2011 TO THE FRAME WAS IN MY OPINION A DEATH TRAP AND I WOULD SUGGEST THAT YOU SEND A INSPECTOR TO INSPECT THE REPAIR THAT FORD SAID THEY DID TO THESE FRAME WORK, THE STRAP THAT THEY PUT ON THE FRAME IN MY OPINION IS LIKE PUTTING A BAND AID ON A THIRD DEGREE BURN. I TOOK THE VEHICLE BACK TO FORD DEALER IN HACKENSACK NJ AND THEY ARE GIVING ME A HARD TIME, MY VEHICLE HAS BEEN THERE FROM FRIDAY AND TODAY IS SATURDAY @ 1430 THEY STILL HAVEN'T LOOK AT IT, MAYBE BECAUSE OF THE COLOR OF MY SKIN THE REALLY DON'T CARE, BUT I DON'T THINK SAFETY SHOULD COME DOWN TO THE COLOR OF A PERSON SKIN. THANKS FOR YOUR HELP. *TR