NHTSA Complaint #10472077 — 2010 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10472077
Vehicle 2010 DODGE JOURNEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I HAVE HAD TO REPLACE FRONT AND REAR BRAKES ON THIS VEHICLE AT A HUGE EXPENSE AND THE POOR STOPPING ABILITY CAUSED PREMATURE WEAR OF MY TIRES WHICH ALSO HAD TO BE REPLACED AT A LARGE EXPENSE. ALSO, ON MULTIPLE OCCASIONS MY VEHICLE WILL NOT CRANK WHEN THE KEY IS TURNED. THE LIGHTS, RADIO, AND WINDOWS CONTINUE TO WORK, RULING OUT THE BATTERY AS THE CAUSE. YOU CAN HEAR A "CLICK" WHEN THE KEY IS TURNED BUT THE CAR REMAINS DEAD. I HAVE BEEN STRANDED IN DANGEROUS SITUATIONS WHEN THIS HAS HAPPENED. EACH TIME THE VEHICLE HAS BEEN TAKEN TO SERVICE, NO REMEDY IS MADE AS I AM TOLD THAT THE PROBLEM CAN NOT BE DUPLICATED. THE VEHICLE IS CURRENTLY IN FOR REPAIR WITH THE SAME ISSUE. I HAVE ASKED TO HAVE THE ELECTRICAL SYSTEM CHECKED BECAUSE I HAVE HAD ISSUES WITH MULTIPLE BULBS BLOWING OUT, (ALL AT THE SAME TIME), ONE WINDOW NOT RAISING OR LOWERING FROM THE PASSENGER BUTTON ONLY AND A MULTITUDE OF OTHER QUIRKY, ELECTRICAL ITEMS. I FEEL THAT THIS VEHICLE IS UNSAFE . *TR

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