NHTSA Complaint #10471422 — 2011 CHRYSLER 200 CONVERTIBLE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10471422
Vehicle	2011 CHRYSLER 200 CONVERTIBLE
Component	ENGINE
Date of Incident	May 2, 2012
Date Filed	August 19, 2012
Mileage	240 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY NEW CAR STALLED ONLY A FEW DAYS AFTER I PURCHASED IT. I WAS AT A STOP LIGHT AND I DIDN'T KNOW WHY I WASN'T ABLE TO DRIVE. I HAD TO RE-START MY VEHICLE. SINCE THEN IT HAS STALLED ABOUT 12 TIMES IN THE LAST YEAR; ALWAYS WHEN I'M AT A STOP LIGHT. ONE TIME I WAS IN THE MIDDLE OF AN INTERSECTION WAITING TO TURN LEFT AND IT STALLED ON ME. THE DEALER INSTALLED A CO-PILOT AFTER I ESCALATED IT AND THEY WERE NOT ABLE TO DIAGNOSE IT. THE DEALER CALLED ME ON MAY 31, 2012 AND TOLD THEM THAT THEY WOULD REPLACE MY CAR WITH A 2012 CHRYSLER 200 CONVERTIBLE SINCE IT WAS UNSAFE FOR ME TO DRIVE. HE MENTIONED THAT THE FIRST FEW CONVERTIBLES THAT WERE BUILT IN THE EARLY MONTHS SEEMED TO HAVE THIS PROBLEM. I RECEIVED MY NEW 2012 CONVERTIBLE ON JULY 21 BUT I AM STILL FIGHTING WITH THEM TO GET MY SERVICE AND WARRANTY CONTRACTS. *TR

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