NHTSA Complaint #11055487 — 2011 CHRYSLER 200 CONVERTIBLE

TL* THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION FAILED TO WORK ON THE FRONT PASSENGER SIDE FOR WARM AIR WHEN THE HEATING OPTION WAS UTILIZED. THE FAILURE CAUSED DIFFICULTY DEFROSTING THE FRONT WINDSHIELD. THE DEALER REPLACED THE THERMOSTAT AND FLUSHED THE SYSTEM MORE THAN TWO YEARS AGO, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER (BILL MARSH CHRYSLER DODGE JEEP RAM, 1655 S GARFIELD AVE, TRAVERSE CITY, MI 49686, (231) 941-4141) FOR DIAGNOSTIC TESTING AND REPAIR. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION TO THE DEALER TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD THE VEHICLE DIAGNOSED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.