NHTSA Complaint #10470484 — 2005 FORD CROWN VICTORIA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10470484
Vehicle	2005 FORD CROWN VICTORIA
Component	ELECTRICAL SYSTEM
Date of Incident	July 18, 2012
Date Filed	August 13, 2012
Mileage	21,538 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HEADLIGHTS WOULD NOT TURN ON, STRANDING ME OVERNIGHT. HEADLIGHTS NON-OPERATIONAL WHEN SET TO AUTO, MANUAL, OR HIGH BEAMS. ALL OTHER LIGHTS WORKED FINE (PARKING LIGHTS, INTERIOR LIGHTS, BRAKE LIGHTS). TOOK CAR IN TO FORD DEALERSHIP FOR DIAGNOSTIC. THEY FOUND A NON-OPERATIONAL LIGHTING CONTROL MODULE (LCM). I APPROVED REPLACEMENT WITH NEW FORD LCM (PART # 5W7Z-13C788-AC). THE REPAIR BILL WAS $860.22 + SALES TAX ($577.72 FOR THE PART, $282.50 FOR LABOR). *TR

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