NHTSA Complaint #10967318 — 2005 FORD CROWN VICTORIA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10967318
Vehicle	2005 FORD CROWN VICTORIA
Component	ELECTRICAL SYSTEM
Date of Incident	December 21, 2015
Date Filed	March 20, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THERE WAS A PROGRESSING ELECTRICAL SHORT AND FAILURE WITH THE HEAD LAMPS. FOR MONTHS, THE DEALER STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE AND A REPAIR APPOINTMENT COULD NOT BE SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER AND THE MANUFACTURER TO DETERMINE AN INTERIM REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING)THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/19/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/07/2017*JS

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