NHTSA Complaint #10468323 — 2010 DODGE JOURNEY

I PURCHASED A 2010 DODGE JOURNEY (USED) IN SEPTEMBER, 2010. MY PROBLEM FIRST OCCURRED IN MAY, 2011. I WENT OUT TO MY CAR LEAVING WORK, AND IT WOULD NOT START. LIGHTS/HORN/LOCKS/RADIO ALL WORKED, BUT ALL I GOT WHEN I TURNED THE KEY WAS A CLICKING SOUND. AT FIRST THOUGHT, I FIGURED THE BATTERY MAY HAVE DIED AND NEEDED A JUMP-START. BUT THIS DID NOT WORK. AFTER TRYING FOR 1.5 HOURS, I FINALLY HAD THE VEHICLE TOWED TO A DEALERSHIP. AS SOON AS THE VEHICLE WAS RELEASED FROM THE TOW TRUCK, IT CRANKED RIGHT UP. I HAD THE DEALER RUN A FULL DIAGNOSTIC CHECK ON IT, SINCE IT WAS THERE AND PROBLEM HAD OCCURRED. BUT THEY FOUND NOTHING WRONG. I DROVE THE CAR HOME, AND THE PROBLEM BEGAN TO OCCUR MORE FREQUENTLY. IT HAS OCCURRED AT LEAST TWICE A WEEK, WITH WAIT TIMES VARYING. SOMETIMES IT'LL START AFTER 5 MINUTES. OTHER TIMES, I HAVE WAITED 2-3 HOURS WITHOUT IT STARTING, AND HAVE BEEN FORCED TO HAVE THE VEHICLE TOWED. OVER THE PAST YEAR I HAVE DRIVEN (OR TOWED) THIS VEHICLE BACK TO MY LOCAL DODGE DEALERSHIP A 10 TIMES! THE MOST RECENT VISIT WAS ON 7/29/12, WHEN I PAID TO HAVE THE WIN MODULE AND KEY FOB REPLACED, AND IT STILL DOESN'T WORK. I HAVE BEEN GIVEN SEVERAL REASONS FOR THE PROBLEM, ALL OF WHICH THEY HAVE SUPPOSEDLY FIXED (EITHER AT THE EXPENSE OF MY EXTENDED WARRANTY OR AT MY OWN EXPENSE). OTHER TIMES, I HAVE SIMPLY BEEN TOLD THERE IS NOTHING THEY CAN DO BECAUSE THEY CANNOT DUPLICATE THE PROBLEM WHEN THEY HAVE IT. I HAVE FILED 2 SEPARATE COMPLAINTS WITH CHRYSLER CORPORATION, BUT NO HELP. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. I TRANSPORT MY 3 GRANDCHILDREN ON A DAILY BASIS (TWO 4-MONTH OLD TWINS, BORN PREMATURELY). I LIVE IN TX, WHERE TEMPERATURES REACH AS HIGH AS 110+. I AM VERY AFRAID OF HAVING MY GRANDCHILDREN IN THE CAR WITH ME, AND THE CAR WILL NOT START FOR 2-3 HOURS, FORCING US TO WAIT IN THE 100+ TEMPERATURES TO SEE IF THE CAR WILL DECIDE TO WORK. PLEASE HELP!!! *TR