NHTSA Complaint #10466713 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V195000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). LATER, A MECHANIC NOTICED THAT THE REAR AXLE WAS FRACTURED AND DETACHED FROM THE VEHICLE. THE MECHANIC STATED THAT THE BRACKET THAT WAS INSTALLED DURING THE RECALL REPAIR HAD CORRODED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS MAKING A DECISION ON OF ASSISTANCE WOULD BE PROVIDED FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.