NHTSA Complaint #10466517 — 2004 MERCURY MONTEREY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10466517
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN
Date of Incident	November 12, 2011
Date Filed	July 18, 2012
Mileage	87,083 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

LOST POWER WHILE DRIVING, HAD TO HAVE THE TRANSMISSION REPLACED AT A COST OF $2,784.40. RECEIVED LETTER FROM FORD REGARDING RECALL NOTICE 11S25/NHTSA RECALL 12V-006. LETTER STATED THAT I WOULD RECEIVE A SECOND LETTER DURING SECOND QUARTER OF 2012 WITH DETAILS ON REFUND PROCESS. IT IS NOW THE 3RD QUARTER OF 2012 AND HAVEN'T RECEIVED ANY ADDITIONAL INFORMATION. WHEN I ENTER THE VIN # ON FORD'S WEBSITE, IT STATES THAT MY VEHICLE ISN'T UNDER THE RECALL. *TR

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