NHTSA Complaint #10462792 — 2008 CHEVROLET IMPALA

I HAVE A 2008 CHEVY IMPALA LT WITH 33,619 MILES ON IT. IT HAS THE GOODYEAR EAGLE LS2 TIRES IT CAME WITH WHEN I BOUGHT IT NEW IN 2008. I RECENTLY HAD A REAR LEAKY TIRE SO I TOOK IT TO A GARAGE AND THEY REPAIRED IT. WHILE IT WAS OFF THE RIM I NOTICED WHAT LOOKED TO ME TO BE VERY EXCESSIVE WEAR TO THE INSIDE SIDEWALL OF THE TIRE. IT WAS SO UNEVENLY WORN IT SHOCKED ME. I COULD SEE CORDS FROM THE BELTS IN SEVERAL SPOTS. THE MECHANIC AND I CHECKED THE OTHER REAR TIRE AND FOUND IT TO BE IN THE SAME CONDITION. HE ADVISED ME TO GET THEM REPLACED SOON AS POSSIBLE AND TO ROTATE THE TIRES MORE OFTEN. WE CHECKED THE FRONT TWO TIRES AND FOUND THEM TO HAVE NEARLY TWICE AS MUCH TREAD AND NO SIDEWALL DAMAGE THAT WE COULD SEE. TODAY I PURCHASED TWO NEW TIRES AND THE MECHANIC WHO INSTALLED THEM SUGGESTED I GET A REAR WHEEL ALIGNMENT AS THIS MAKE AND MODEL ARE NOTORIUS FOR REAR ALIGNMENT ISSUES. BEING SKEPTICAL I DECIDED TO RESEARCH IT MYSELF ONLINE BEFORE COMMITTING. I WAS SHOCKED AGAIN TO SEE SO MANY PEOPLE COMPLAINING OF THE SAME ISSUE AND GM'S LACK OF RESPONSE TO THE PROBLEM. I DECIDED TO WRITE TO THIS AGENCY AND VOICE MY CONCERNS. WHAT IF ANYTHING IS BEING DONE TO LOOK INTO THIS? DOES SOMEONE HAVE TO BE INJURED BEFORE ANYTHING GETS DONE? MY DAD USED TO SAY WHATS RIGHT IS RIGHT BUT GM'S DENIAL OF A PROBLEM IS NOT RIGHT. IN THIS TROUBLED ECONOMY ESPECIALLY, BIG BUSINESS SHOULD BE HELD RESPONSIBLE WHEN THEY PUT OUT A PRODUCT WITH ISSUES THAT IMPACT THE SAFETY AND POCKETBOOK OF THEIR CUSTOMERS. 2008 CHEVY IMPALA $27,000. TWO NEW TIRES $254. FUTURE ALIGNMENTS AND PARTS, LABOR, ETC - ? *TT