NHTSA Complaint #10462318 — 2011 FORD FUSION

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE ATTEMPTED TO SHIFT FROM SECOND TO THIRD GEAR WITH AN ABNORMALLY HARD JERKING MOTION. THE CONTACT STATED THAT THE FAILURE RECURRED A FEW MOMENTS LATER AND THE TRANSMISSION SLIPPED. THE CONTACT MOVED THE VEHICLE TO THE SIDE OF THE ROAD TO SHIFT INTO PARK AND NOTICED THAT THE VEHICLE WAS SHAKING AND IDLING VERY HARD. THE CONTACT PROCEEDED TO DRIVE AND THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,033.