NHTSA Complaint #10461893 — 2007 FORD FUSION

TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION BEGAN TO SHIFT GEARS VIOLENTLY WITH HESITATION. THE VEHICLE WAS MANEUVERED INTO A PARKING LOT. THE VEHICLE WAS THEN DRIVEN TO THE RESIDENCE CAUTIOUSLY AT THE REDUCED SPEED RATE OF 5 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ITEM NUMBER 10023866 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE TCM, PCM). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,570.... UPDATED 07/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT GO INTO REVERSE. THE CONSUMER STATED THE VEHICLE SHIFTED HARD FROM 1ST TO 2ND GEAR. ONCE HE REACHED A HIGH SPEED, THE TRANSMISSION SHIFTED VERY VIOLENTLY, WHEN IT WAS TRYING TO SHIFT TO THE NEXT GEAR. THE CONSUMER WAS INFORMED THE VALVE TRAIN BODY LOCATED INSIDE OF THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $ 1,460. UPDATED 01/02/12