NHTSA Complaint #10384508 — 2007 FORD FUSION

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED WHILE DRIVING, THE VEHICLE EXHIBITED AN ABNORMAL POPPING NOISE AS THE TRANSMISSION BEGAN SHIFTING HARD, CAUSING AN UNUSUAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. LATER, THE CONTACT WAS DRIVING UNDER 40 MPH WHEN THE VEHICLE WOULD NOT SHIFT BETWEEN GEARS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 91,000 AND THE FAILURE MILEAGE WAS UNKNOWN.