NHTSA Complaint #10351340 — 2007 FORD FUSION POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10351340
Vehicle	2007 FORD FUSION
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 6, 2010
Date Filed	August 23, 2010
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOOK 2007 FORD FUSION IN UNDER WARRANTY THREE TIMES STATING IT WAS SHIFTING HARD, RPMS WERE HIGH AND THAT FELT THERE WAS A PROBLEM WITH THE TRANSMISSION. AFTER BEING DISMISSED EACH TIME THE WARRANTY LAPSED AND THE CAR LOST THE TRANSMISSION IN THE MIDDLE OF THE FREEWAY. AS THIS WAS A REPORTED PROBLEM ON MY SERVICE RECORDS, TRIED TO GET FORD TO COVER THEIR PRODUCT AND SHOW CUSTOMER LOYALTY WITH NO AVAIL. LUCKY TO BE ABLE TO GET OUT OF THE MIDDLE OF THE FREEWAY WHEN THE CAR HAD NO ACCELERATION OR POWER BEHIND IT. STARTED TAKING VEHICLE IN JUNE 2009, THEN DEC 2009 AND LASTLY IN FEB 2010. AFTER BEING DISMISSED 3 TIMES I CONTINUED NORMAL DRIVING CONDITIONS SINCE THE CAR WAS DEEMED TO BE "NORMAL" NOW IT DOES NOT HAVE 2ND OR 4TH GEAR. *TR

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