NHTSA Complaint #10461866 — 2005 FORD FREESTAR POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10461866
Vehicle	2005 FORD FREESTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	May 30, 2012
Date Filed	June 15, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

LAST MAY I HAD A PROBLEM WITH MY FORD FREESTAR 2005 WHEN I WAS LEAVING A HIGHWAY, I STOPPED AT A TRAFFIC LIGHT AND THEN ACCELERATED, ONLY TO HEAR THE ENGINE ACCELERATING BUT THE CAR STAYING STILL. IN MARCH 2012 I RECEIVED A LETTER FROM FORD COMPANY, WHERE I WAS INFORMED OF A SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006. I VISITED TWO AGENCIES TO REPORT THE PROBLEM, IN ONE THEY TOLD ME THAT THEY HAVE TO INVESTIGATE FURTHER AND DOING THAT IT WILL COST ME $100.00. IN THE SECOND, THEY TOLD ME THAT THEY DO NOT HAVE THE NECESSARY PARTS TO SATISFIED THE SAFETY RECALL. WHAT CAN I DO?, CAN YOU COULD HELP ME TO RESOLVE THIS PROBLEM? THANKS. *JB

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