NHTSA Complaint #10460872 — 2004 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10460872
Vehicle	2004 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	June 2, 2012
Date Filed	June 7, 2012
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DROVE TO THE GROCERY STORE ON SATURDAY MORNING, CAR WAS FINE. WHEN I CAME OUT, I COULDN'T UNLOCK THE VEHICLE WITH THE FOB, I HAD TO USE THE KEY TO OPEN THE DRIVERS DOOR. THEN I TRIED TO OPEN THE LOCKS AND WAS UNSUCCESSFUL. THE CAR DID START, BUT HAD NO DASH INFO (NOTHING WORKED), AC, RADIO DID NOT WORK EITHER, FRONT WINDOWS ONLY WORKED, REAR DID NOT. I LIMPED HOME BECAUSE THE CAR DID NOT HAVE ANY POWER. HAD IT FLATBEDDED TO VOLVO DEALER ON MONDAY, 6/4/12 AND THEY STILL HAVEN'T DETERMINED WHAT THE PROBLEM IS. HAD THIS SAME ISSUE (ONLY WORSE) IN 2008 AND THEY FINALLY REPLACED (SO THEY SAID) THE COMPUTER. AT THE TIME OF THE 2008 INCIDENT, THE VEHICLE ONLY HAD APPROX. 33K MILES. NOW IN 2012, IT HAS 53K! 20K ADDITIONAL MILES AND STILL ISSUE STILL EXISTS EVEN WITH REPLACED COMPUTER! *JS

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