NHTSA Complaint #10460816 — 2007 JEEP LIBERTY

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE PARKED, THE CONTACT ATTEMPTED TO CLOSE THE REAR DRIVER SIDE WINDOW WHEN SHE HEARD A LOUD GRINDING NOISE AND THE WINDOW WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS REPLACED THE WINDOW REGULATOR UNDER A GOODWILL CLAIM. AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE FRONT DRIVER SIDE WINDOW. THE CONTACT RECEIVED A MANUFACTURER'S RECALL FOR THE WINDOW LIFT PLATE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE RECALL DID NOT COVER THE WINDOW REGULATOR. THE RECALL DID NOT SPECIFY WHICH WINDOW WOULD BE COVERED UNDER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.