NHTSA Complaint #10763245 — 2007 JEEP LIBERTY

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10763245
Vehicle 2007 JEEP LIBERTY
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

THE WINDOWS IN MY JEEP ARE FALLING DOWN. IN 2011, EACH WINDOW FELL DOWN. I WOULD PARK MY JEEP AND THE NEXT MORNING THE WINDOW WAS DOWN. I TOOK IT TO THE DEALER AND THEY REPAIRED THE FIRST WINDOW. THEN THE NEXT WINDOW FELL DOWN AND AGAIN THEY REPAIRED THAT ONE. THEY MADE ME WAIT FOR THE NEXT TO WINDOWS TO FALL DOWN ONE AT A TIME AND REPAIRED THEM. NOW MY WINDOWS ARE FALLING DOWN AGAIN. ON 9/6/2015 MY WINDOW FELL DOWN DURING THE NIGHT. I JUST HAD IT REPAIRED ON 9/10/2015. I NOTIFIED DAIMLER CHRYSLER CORPORATION. THEY RESPONDED, THAT UNFORTUNATELY IT WAS MY PROBLEM AND THERE WAS NOTHING THEY COULD DO. IT WILL COST ME 174.43 FOR EACH WINDOW REGULATOR LIFT PLATE TO BE FIXED. I MUST HAVE MY WINDOWS FIXED. I CAN NOT PARK MY JEEP SOMEWHERE AND HAVE THE WINDOWS FALL DOWN. THIS IS A SAFETY ISSUE, I FEEL IT NEEDS TO BE ADDRESSED.

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