NHTSA Complaint #10459312 — 2007 MERCURY MARINER HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10459312
Vehicle	2007 MERCURY MARINER HYBRID
Component	ENGINE
Date of Incident	May 20, 2012
Date Filed	May 22, 2012
Mileage	70,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. THEY SAID I WAS THE THIRD HYBRID THIS WEEK-END--PROBABLY HAD SOMETHING TO DO WITH COLD WEATHER. COOLANT PUMP HAS A DIFFERENT DESIGN SO THEY MAY HAVE HAD ORIGINAL DESIGN PROBLEMS. *TT

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