NHTSA Complaint #10458487 — 2012 MERCEDES-BENZ E350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10458487
Vehicle	2012 MERCEDES-BENZ E350
Component	STEERING
Date of Incident	May 11, 2012
Date Filed	May 14, 2012
Mileage	550 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I ATTEMPTED TO START THE CAR AND IT WOULD NOT CRANK. I CALLED MERCEDES SERVICE AND THEY SENT SERVICE TO JUMPSTART THE CAR. THE CAR FINALLY STARTED. AS I BEGAN TO DRIVE, A WARNING LIGHT STATING "POWER STEERING MALFUNCTION - CHECK OWNERS MANUAL" CAME ON. WITH CONSIDERABLE DIFFICULT, I AVOIDED THE CURB IN THE PARKING LOT AND MANAGED TO GET THE CAR TO A PARKING SPACE. THE "POWER STEERING MALFUNCTION" INDICATOR WOULD NOT COME OFF EVEN AFTER TURNING THE CAR OFF AND ON AGAIN. THE CAR BECAME UNDRIVABLE. *JS

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