NHTSA Complaint #10457596 — 2012 DODGE RAM 2500
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA
Complaint Details
| ODI Number | 10457596 |
| Vehicle | 2012 DODGE RAM 2500 |
| Component | STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
I BOUGHT A 2012 RAM 2500 CREW CAB 4X4 MADE IN MEXICO 10TH MONTH OF 2011. I BOUGHT THE TRUCK DEC 28TH 2011 NEW. THE TRUCK WAS PULLING TO THE LEFT AND UNDER A LOAD YOU CAN NOT CONTROL THE TRUCK. UNDER A LOAD, IT WANTS TO DART ALL OVER THE ROAD IF YOU HAVE SOMETHING HOOKED TO THE BUMPER. TOOK THE TRUCK TO 3 DODGE DEALERS COMPLAINING ABOUT THIS ABOVE PROBLEM. DODGE SAYS THERE WAS NOT A PROBLEM WITH THIS TRUCK WHATSOEVER. BUT, AFTER HOOKING THE TRAILER TO MY 2009 GMC DIESEL WITH NO PROBLEM AT ALL TOWING I KNEW IT WAS THE DODGE TRUCK THAT I WAS HAVING PROBLEMS WITH. DODGE STILL DIDN'T WANT TO ADMIT THAT THERE WAS A PROBLEM WITH THIS DODGE TRUCK. I TOOK THE DODGE TO A FRAME SHOP. THE FRAME SHOP CALLED ME IN LESS THAN A HOUR REQUESTING THAT I RETURN TO THE SHOP, SO THEY COULD SHOW ME THE PROBLEMS WITH THE FRAME. THE FRAME IS OFF FROM PLUS 5 MM TO MINUS 23 MM OFF CENTER. THE REAR END IS SITTING ABOUT AN INCH CLOSER ON ONE SIDE THAN THE OTHER MAKING THE TRUCK WANT TO TURN LEFT ALL THE TIME. THE BED ON THE TRUCK SITS CROOKED TO THE CAB. DODGE STILL DON'T WANT TO FIX THE TRUCK. I HIRED A LAWYER BUT DODGE HAS NOT REPLIED. I THINK IT IS TIME THAT THE FEDERAL GOVERNMENT STEPPED IN ON THIS MATTER. BECAUSE I HAVE A FACTORY DEFECTIVE VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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