NHTSA Complaint #10457450 — 2009 TOYOTA MATRIX STEERING

Complaint Details

ODI Number	10457450
Vehicle	2009 TOYOTA MATRIX
Component	STEERING
Date of Incident	November 1, 2010
Date Filed	May 4, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2009 MATRIX XRS CERTIFIED VEHICLE PURCHASED WITH 33,000 MILES AROUND 2010, CURRENTLY 48,000 MILES AND HAS 5 YR, 100,000 MILE EXTENDED WARRANTY. THIS VEHICLE IS DIFFICULT TO DRIVE ON THE HIGHWAY. THE VEHICLE WANDERS INTO THE LEFT OR RIGHT LANES AND DRIVER MUST FIGHT TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE LOCAL CHANTILLY TOYOTA DEALERSHIP DENIES THE ISSUE AND ANY TSB. THE STEERING ON THIS VEHICLE IS DANGEROUS AND WARRANTS FURTHER REVIEW BY NTSB IF TOYOTA CONTINUES TO STONEWALL ITS CUSTOMERS REGARDING SAFETY ISSUES. I WILL FOLLOW UP WITH TOYOTA NATIONAL. *TR

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