NHTSA Complaint #10456129 — 2004 DODGE DURANGO

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10456129
Vehicle	2004 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 24, 2012
Date Filed	April 23, 2012
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

CAR STALLED FOR NO REASON. LUCKY THIS HAPPEN IN A PARKING LOT AT 10MPH AS ALL THE CONTROLS WENT OUT. STOPPED THE CAR TURNED IT OFF AND IT STARTED RIGHT BACK UP WITH NO ISSUE. THIS HAS HAPPENED AGAIN 4 MORE TIMES ALL AT LOW SPEED. I HAVE CALLED THE DODGE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME AS MY VEHICLE IS OUT OF WARRANTY EVEN IF THE NHTSA HAD OPENED AN INVESTIGATION ON THIS ISSUE A LONG TIME AGO. IT IS NICE TO SEE HOW DODGE STANDS BEHIND THEIR PRODUCTS AND AFTER READING THE NHTSA WEBSITE IT LOOKS LIKE I AM IN STORE FOR MANY MORE ISSUES THAT DODGE WILL NOT HELP WITH. THIS IS A SAFETY ISSUE AND I DO NOT UNDERSTAND HOW DODGE IS ABLE TO GET AWAY WITH THIS. I WANTED TO PASS THIS VEHICLE ONTO MY DAUGHTER SO SHE WOULD BE A PROUD DODGE OWNER SO MUCH FOR THAT. WHY KEEP THE SERVICE AT THE DEALERSHIP UP TO DATE WHEN IN THE END THERE IS NO ADDED VALUE TO PAYING MORE FOR SERVICING YOUR VEHICLE AT THE DEALERSHIP. *TR

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