NHTSA Complaint #10455877 — 2003 FORD WINDSTAR ELECTRICAL SYSTEM

Complaint Details

ODI Number	10455877
Vehicle	2003 FORD WINDSTAR
Component	ELECTRICAL SYSTEM
Date of Incident	April 13, 2011
Date Filed	April 20, 2012
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND THE STEERING WHEEL ALSO SEIZED. THE CONTACT WAS UNABLE TO MANEUVER TO THE SHOULDER SO THE VEHICLE WAS STOPPED IN THE MIDDLE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED SOME UNKNOWN ELECTRICAL COMPONENTS, BUT IT DID NOT REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

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