NHTSA Complaint #10453830 — 2002 FORD FOCUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10453830
Vehicle	2002 FORD FOCUS
Component	SUSPENSION
Date of Incident	March 14, 2012
Date Filed	April 2, 2012
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE USING A HIGHWAY ON RAMP, I HEARD A POPPING SOUND. I'VE BEEN GETTING A RATTLE FOR A FEW WEEKS. I LOOKED UNDERNEATH TODAY. THE PASS SIDE REAR COIL SPRING IS BROKEN AT THE TOP. THE DR. SIDE REAR COIL SPRING IS BROKEN OFF AT THE BOTTOM. I DRIVE MOSTLY HIGHWAY, 10 MILES A DAY BACK AND FORTH TO WORK, SO I DON'T UNDERSTAND HOW BOTH REAR COIL SPRINGS WOULD BREAK. MY FRONTS WERE REPLACED A FEW YEARS AGO BY FORD DEALER WHEN THEY BROKE. THIS SEEMS LIKE A PROBLEM IF ALL 4 COIL SPRINGS BREAK OFF THE SAME VEHICLE. *TR

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