NHTSA Complaint #10453451 — 2002 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	10453451
Vehicle	2002 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	March 24, 2009
Date Filed	March 29, 2012
Mileage	110,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEATS BEGAN TO SPARK AND BURNED A WHOLE IN THE SEAT. THE SEATS WERE REPAIRED UNDER A PREVIOUS MANUFACTURER'S RECALL, BUT THE FAILURE RECURRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT THE CONTACT WAS DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 145,000.

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