NHTSA Complaint #10453443 — 2009 TOYOTA MATRIX

ON APRIL L9, 2008 WITH 2788 MILES ON MY NEW CAR THE FRONT TIRE WENT SOFT AND WHEN TAKEN TO DUNN TIRE THEY TOLD ME THE TIRE WAS DEFECTIVE. I WAS NATURALLY UPSET WITH SO FEW MILES BUT PUT A NEW ONE ON WHICH COST ME $L61. A FEW WEEKS AGO, MY CAR WAS PULLING TO THE RIGHT AND THE MECHANIC AT MONRO MUFFLER TOLD ME I HAD A "BAD TIRE" AND WOULD HAVE TO REPLACE BOTH FRONT TIRES ($408) I COULD NOT AFFORD IT AND CALLED GOODYEAR WHO TOLD ME THEY WOULD CHECK IT OUT AND PERHAPS REPLACE THE TIRES. AFTER TWO WEEKS I CALLED AGAIN AS NOTHING WAS DONE AND I FEEL I AM DRIVING ON UNSAFE TIRES AS NOW IT PULLS TO THE LEFT. MY CONTENTION IS THAT DEFECTIVE GOODYEAR TIRES WERE ON MY CAR WHEN PURCHASED. THEY ARE EAGLERS-A SPORT TIRES. I DO NOT KNOW IF GOODYEAR WILL OFFER TO REPLACE THEM OR NOT BUT FEEL THERE IS A SAFETY ISSUE INVOLVED HERE AND I SHOULD NOT BE RESPONSIBLE FOR REPLACING 3 TIRES ON A CAR THAT AT THE TIME OF THE LAST TIRRE CHECK HAD L5,701 MILES ON IT. I KNOW GOODYEAR RECALLED SOME OF THEIR TIRES BUT NOT SURE IF THE ONES ON MY CAR ARE INCLUDED. THINK NOT.