NHTSA Complaint #10453324 — 2004 DODGE DURANGO

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10453324
Vehicle	2004 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 20, 2012
Date Filed	March 28, 2012
Mileage	83,658 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

BOUGHT OUR DURANGO NEW IN 2004,WITH THE 5.7 HEMI, SERVICED IT EVERY 3000 MILES. MY WIFE DRIVES IT AND HAD NO PROBLEMS UNTIL THE OTHER DAY WHEN SHE GOT IN TO GO TO WORK AND STARTED IT UP, AND IT SOUNDED LIKE YOU HAD THROWN GRAVEL IN A WASHING MACHINE. IM SURE IT DROP A VALVE SEAT AND CHEWED IT UP. I HAVE 27 YEARS IN AUTOMOTIVE AND I KNOW YOU SHOULD GET MORE THAN 80,000 MILE OUT OF A HIGH TECH ENGINE LIKE THIS IS SUPPOSED TO BE.WE HAVE DODGES IN OUR FAMILY AND THIS IS A VERY BIG DISSAPOINTMENT BESIDES BEING VERY EXPENSIVE. DODGE IS BEING VERY CLOSED MOUTH ABOUT THIS VERY HUGE PROBLEM.

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