NHTSA Complaint #10453205 — 2008 FORD ESCAPE HYBRID

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10453205
Vehicle	2008 FORD ESCAPE HYBRID
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 17, 2012
Date Filed	March 27, 2012
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

"STOP SAFELY NOW" APPEARS IN DASHBOARD WHILE GOING 70 MPH AND YOU LOSE THE ACCELERATOR - YOU CANNOT MAINTAIN / INCREASE SPEED. THE CAR BASICALLY DIES AND SHUTS OFF. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY WHILE DRIVING ON A HIGHWAY OR IN TRAFFIC OF ANY KIND. THIS HAPPENED NUMEROUS TIMES AS WE WERE DRIVING TO FLORIDA FOR SPRING BREAK. ONCE WE STOPPED, WE WERE ABLE TO RESTART THE CAR AND CONTINUE ON UNTIL THE NEXT "STOP SAFELY NOW" APPEARED, SOMETIMES IN LESS THAN 3 MINUTES, SOMETIMES AFTER 3 HOURS. GIVEN THAT IT WAS A SUNDAY, WE WERE UNABLE TO FIND A FORD DEALER WITH A HYBRID TECHNICIAN ON STAFF. THE FIRST FORD DEALER WE TOOK IT TO HAD IT FOR 3 DAYS AND "COULD FIND NOTHING WRONG". THE SECOND DEALER WE WENT TO REPLACED THE THROTTLE BODY AND WATER PUMP. THIS BREAKDOWN IS UNACCEPTABLE AND DANGEROUS. NO CAR SHOULD SIMPLY STOP LIKE THAT. THIS DESIGN / FLAW SHOULD BE RECALLED AND FIXED BEFORE SOMEONE IS KILLED ON THE EXPRESSWAY. *TR

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