NHTSA Complaint #10452317 — 2005 FORD FREESTAR

I STARTED MY VAN AND TRIED TO BACK OUT OF MY PARKING SPOT AND IT WOULD NOT GO ANYWHERE. I TURNED OFF THE ENGINE, SAT FOR ABOUT 5 MIN AND THEN TRIED AGAIN. THIS TIME IT BACKED UP, I WAS ABLE TO PULL UP TO THE STREET AND WHEN I WENT TO PULL OUT, IT SPUTTERED AND STALLED. I HAD IT TOWED TO A TRANSMISSION PLACE AND THEY SAID THAT IT WASN'T THE TRANSMISSION, IT WAS THE PCM. I HAD IT TOWED TO THE DEALERSHIP AND TOLD THEM IT WAS THE PCM. THEY INSISTED ON RUNNING A DIAGNOSTIC BECAUSE IT COULDN'T BE THE PCM, THEY HAVE NEVER SEEN THAT BEFORE. THEY FOUND OUT IT WAS THE PCM AND NOW I HAVE TO PAY FOR A DIAGNOSTIC THAT WASN'T NECESSARY. I HAVE TO PAY FOR A DESIGN FLAW THAT CAUSED THE PROBLEM TO BE FIXED AND PAY TO HAVE THE PCM REPLACED. THE TRANSMISSION SHOP THAT DIAGNOSED THE PROBLEM DID NOT CHARGE ME ANYTHING FOR HIS WORK. MY EXTENDED WARRANTY COMPANY IS PAYING HALF OF THE REPAIR EVEN THOUGH IT ISN'T A COVERED REPAIR AND YET FORD WILL NOT WAIVE OR COVER ANY OF THE PROBLEM THAT IS THEIR DESIGN FLAW. WHY ARE CUSTOMERS NOT INFORMED OF TSB'S THAT COULD HAVE PREVENTED THE PROBLEM? I AM VERY LUCKY THIS HAPPENED IN THE PARKING LOT INSTEAD OF ON THE HIGHWAY. THIS PROBLEM COULD HAVE BEEN FIXED WITH A TUBE OF SILICONE. WHY WAS THE TSB NOT COMPLETED BEFORE THE VEHICLE WAS SOLD TO ME AS A USED VEHICLE IN MAY 2011? IS THERE A RECALL TO FIX THIS PROBLEM IN THE WORKS? IS THERE A CLASS ACTION LAWSUIT I CAN JOIN? IS THERE ANYTHING BEING DONE TO FIX THIS PROBLEM BEFORE SOMEONE DIES? *TR *JS