NHTSA Complaint #10452160 — 2007 HYUNDAI ENTOURAGE

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10452160
Vehicle	2007 HYUNDAI ENTOURAGE
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	March 1, 2009
Date Filed	March 19, 2012
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE REPAIR. THE CONTACT THEN NOTICED THAT THE EXTERNAL BRAKE LIGHTS WOULD ILLUMINATE CONSISTENTLY, CAUSING THE CRUISE CONTROL TO DEACTIVATE. THE DEALER TOLD THE CONTACT THAT THEY REPAIRED THE VEHICLE UNDER THE NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) RECALL WITHOUT THE CONTACT'S CONSENT. THE CONTACT CALLED THE MANUFACTURER, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 68,160.

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