NHTSA Complaint #10449968 — 2004 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10449968
Vehicle	2004 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 1, 2011
Date Filed	March 1, 2012
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHEN DRIVING ANYWHERE FROM 30-50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD STALL. THE VEHICLE WOULD HAVE TO BE PLACED IN NEUTRAL IN ORDER TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.

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