NHTSA Complaint #10449944 — 2012 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WOULD MOVE FROM LEFT TO RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED. THE STEERING BECAME HARD TO CONTROL AND CAUSED THE VEHICLE TO SWERVE OUT OF THE LANE IN WHICH THE CONTACT WAS TRAVELING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED AN ALIGNMENT TWICE BUT FAILURE WAS NOT CORRECTED. THE STEERING CONTINUED TO PULL FROM SIDE TO SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 03/21/12 *BF THE CONSUMER STATED THE STEERING WHEEL DOES NOT MOVE IF SHE HOLDS IT STRAIGHT. HOWEVER, THE VEHICLE DOES GO TO THE LEFT AND RIGHT ON ITS OWN. WHILE DRIVING, THE CONSUMER STATED CONSTANT CORRECTIONS ARE NEEDED TO KEEP THE VEHICLE IN RIGHT DIRECTION. UPDATED 03/23/12