NHTSA Complaint #10449034 — 2011 FORD FUSION POWER TRAIN

Complaint Details

ODI Number	10449034
Vehicle	2011 FORD FUSION
Component	POWER TRAIN
Date of Incident	March 6, 2011
Date Filed	February 23, 2012
Mileage	2,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TRANSMISSION ORIGINALLY BLEW UP @ 2,900 MILES. TRANSMISSION NOW (10,000 MILES) LOOSES FORWARD MOMENTUM UNDER ACCELERATION (30 MPH) AND THEN HAS VIOLENT SHIFT FROM 2ND TO 3RD GEAR. DEFECT PRESENTS SIGNIFICANT ISSUE PRESENTING AN OPPORTUNITY FOR THE VEHICLE TO EITHER BE REARENDED WITH LOSS OF FORWARD MOMENTUM OR FOR THE DRIVER LOSE CONTROL AT VIOLENT UPSHIFT. DEALERSHIP HAS ATTEMPTED REPAIR 3 TIMES. DEALERSHIP HAS NOW INSTALLED DATA RECORDED AND RETURNED VEHICLE WITH INSTRUCTION TO OWNER TO RECORD DIAGNOSTIC INFORMATION WHEN THE DEFECT RECURS. SYMPTOMS HAVE BEEN REPLICATED / CONFIRMED BY MULTIPLE FORD REPRESENTATIVES ON MULTIPLE OCCASIONS. NO ROOT CAUSE IDENTIFIED, NO PERMANENT CORRECTIVE ACTION IMPLEMENTED. *TR

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