NHTSA Complaint #10447947 — 2007 TOYOTA RAV4

I PURCHASED A NEW 2007 RAV4 FROM TOYOTA OF BRAINTREE IN 2007. 1. IN 2009 I COULD HEAR WIND IN THE DRIVER'S WINDOW; I TOOK THE VEHICLE TO BE CHECKED, TOYOTA SERVICE DEPARTMENT SAID I WAS HEARING THINGS. 2.THE DRIVER'S DOOR CAUGHT FIRE (I HAD THE KEYS WITH ME) I HAD TO SPEND $606.01 TO FIX IT, TOYOTA SAID THERE WAS WATER INTRUSION (I THOUGHT, IT PROBABLY WAS, BECAUSE OF THE AIR LEAK PREVIOUSLY REPORTED IN 2009) 3. THE STEERING WHEEL FELT STRANGE WHEN I DROVE, I TOOK IT BACK FOR SERVICE, THE DIAGNOSIS WAS STEERING SHAFT INTERNAL FAILURE WHICH NEEDED TO BE REPLACED; I FOUGHT TO GET THAT FIXED OUT OF WARRANTY. 5. ON NOVEMBER 25, 2011 I WAS DRIVING, THE WINDOW FELL IN ON ME AND ON NOVEMBER 26, 2011, I HAD TO HAVE THE DRIVER'S SIDE WINDOW REGULATOR REPLACED FOR $338.30 7. NOW, OIL IS LEAKING INTO THE MUFFLER. (I PURCHASE OIL FREQUENTLY) THIS VEHICLE IS ONLY 4.5 YEARS OLD AND SHOULD NOT HAVE ANY OF THESE MAJOR PROBLEMS, WHEN I PURCHASED THIS RAV4, IT WAS GOING TO BE MY LAST VEHICLE PURCHASE BECAUSE TOYOTA ADVERTISES LONGEVITY OF THEIR PRODUCTS. I ALSO KNOW PEOPLE WHO DRIVE 1990 AND 1995 TOYOTA PRODUCTS WHO HAVE NEVER HAD ANY OF THESE PROBLEMS. I WAS ALSO TREATED VERY POORLY DURING SOME OF MY REPAIR VISITS. AFTER THE DOOR CAUGHT ON FIRE, I HAD A MEETING WITH THE OWNER OF TOYOTA OF BRAINTREE, [XXX] BUT HIS RESOLUTION WAS GIVING ME $13,000.00 FOR MY VEHICLE (WHICH I OWN) AND ME PURCHASING A BRAND NEW VEHICLE, WHICH MEANT I WOULD HAVE A MONTHLY PAYMENT. I DID CONTACT TOYOTA HEADQUARTERS IN CALIFORNIA AND FILED A COMPLAINT AND NEVER RECEIVED ANY RESOLUTION. SINCE THEN I RECEIVED A LETTER FROM THE NATIONAL CENTER FOR DISPUTE SETTLEMENT STATING THEY CAN'T HELP ME. THANK YOU FOR ANY ASSISTANCE, SINCERELY, TOYOTA RAV4 OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR