NHTSA Complaint #11589719 — 2007 TOYOTA RAV4

I own a 2007 Toyota Rav-4 with 155k miles. I had bought the vehicle used from a licensed Toyota dealership about 3 years ago and have been diligent about conducting the routine scheduled maintenance. The vehicle had no known recalls. I was driving about 25mph when I started to smell smoke. The drivers side door caught on fire while the vehicle was in motion. There were literally flames coming out of area with the buttons used to control the windows. I immediately pulled the vehicle over and the car ended up having to be towed. On Google, Toyota has had several other incidents where this exact same recall issue happened and the vehicle caught on fire. I called the dealership where I purchased the vehicle and the Toyota Corporate as well. I smoke to a representative on a Wednesday and they let me know my case number and that someone would be in touch to follow-up within 48 hours. However, it has been 6 days and I haven’t received any update.