NHTSA Complaint #10447809 — 2010 HYUNDAI SANTA FE

WHILE SITTING IN CRAWLING TRAFFIC OR COMING TO A SLOW STOP AT A STOP SIGN, ON OCCASION THE CAR WILL LOSE ALL ELECTRICAL POWER (LIGHTS, RADIO, INTERIOR LIGHTING GOES BLACK) AND THE ENGINE THEN STALLS OUT. THE GAS TANK IS TYPICALLY HALF FULL OR BELOW BUT NEVER ON EMPTY. I HAVE TO PLACE THE CAR IN PARK OR NEUTRAL AND RESTART THE ENGINE. THE ENGINE RUNS FINE BEFORE AND AFTER THE INCIDENTS. THIS HAS HAPPENED AT LEAST THREE TIMES A MONTH SINCE JUNE 2011 AND HAS ALMOST CAUSED MULTIPLE CAR ACCIDENTS. THE CAR'S POWER ALSO SEEMS TO DIM WHEN APPLYING THE BREAKS DURING NORMAL DRIVING ON OCCASION. THE HEADLIGHTS, INTERIOR LIGHTS AND RADIO TOUCH SCREEN GO DIM WHEN BREAK IS APPLIED. I HAVE BROUGHT IT TO THE DEALERSHIP TWICE ALREADY AND COMPLAINED BUT NOTHING WAS DONE. SINCE THE DEALERSHIP COULD NOT REPEAT THE EVENT, THEY CLAIMED THERE IS NOTHING THAT CAN BE DONE. THE DEALERSHIP SUGGESTED THAT I LEAVE THE CAR STALLED OUT AND HAVE IT TOWED IN. I EXPLAINED THAT THE CAR WILL START AGAIN ONCE IN PARK OR NEUTRAL, THEREFORE A TOW TRUCK WILL NOT TOW IT BACK TO THE DEALERSHIP. *TR