NHTSA Complaint #11715168 — 2010 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11715168 |
| Vehicle | 2010 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
I hadn't used the car in a few weeks (rarely leave the house because I work from home). I went to visit a friend on December 26th or 27th (don't remember exact date). On the way there the engine started having a knocking noise. On the way home after eating a meal with the friend, the knocking got louder, and the car was losing power. As I drove up a hill, the engine was providing almost no power, and then I heard a very loud bang, and a blue-ish, white smoke cloud came out from under the car, and it died completely. As a secondary issue, since this was right after Christmas, I couldn't find an open shop to have it towed to, so it was left on the side of the road overnight. The next day when I drove back to meet a tow-truck driver at the car, we found it had been broken into overnight, and my wife's childhood Christmas decorations were stolen. Nothing else of value was taken. I did have police come out and make a report at the time. I only just discovered that the engine was under a recall for "Campaign 966" for this exact issue.
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