NHTSA Complaint #11551974 — 2010 HYUNDAI SANTA FE

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11551974
Vehicle 2010 HYUNDAI SANTA FE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My 2010 Hyundai Sante Fe caught fire on 9/27/23 while I was operating the vehicle and this fire ultimately caused my electrical systems to overheat and the wiring to melt. There was no indication that my alternator was about to fail (no battery light on my dash, no issues with starting my car) and I regularly maintenance my car with oil changes, tire rotations, and I redid my whole brake system in August 2023. My safety, the safety of my passenger, as well as the safety of ALL the patrons in the building that sat above the parking garage I was located in when the fire was burning were put at risk by this incident. My passenger acted quickly enough to put out the fire before anything more serious occurred, however according to my insurance we didn't let the fire burn long enough for there to be damage... even though my electrical harness is melted from it overheating due to the fire... The dealership/insurance have inspected my vehicle and say that the fire occurred because the alternator shorted out/failed however I believe this is false and Hyundai is covering their butts. When alternators fail the car doesn't just burst into flames, typically the car just fails to turn on since the alternator is no longer charging the battery... at least that's what I've read and heard from friends that are mechanics. Hyundai and Kia have been plagued by fire problems since 2015. The Center for Auto Safety successfully petitioned U.S. regulators to seek recalls in 2018 and says that the automakers have recalled more than 9.2 million vehicles for fires and engine problems. More than two dozen of the recalls involved over 20 models from the 2006 through 2021 model years and ALL are for fire risk. This is a KNOWN issue with Hyundai cars in general. My thought is that the same issues that are listed in the most recent Hyundai recall for the Sante Fe's from 2011-2015 is what occurred in my vehicle but Hyundai is refusing to take ownership of the issue.

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